Switching to another provider and exporting data
Updated 7 November 2026Version 2026-11-07
This page supplements Article 10 of the Terms and Conditions. It fulfils the information obligation under Regulation (EU) 2023/2854 (Data Act).
How to request it
Write from the account administrator's e-mail to help@ekvio.cz whether you want to switch to another provider, switch to your own infrastructure, or have your data erased. You can change your choice until the end of the notice period.
Time limits
- Notice period: 2 months from the delivery of the request.
- Transition period: after the notice period, no more than 30 further days during which the Service runs in full and we help with the switch.
- We will hand over the export within 10 business days of the request.
What you get
| Data | Format |
|---|---|
| Company details and settings | CSV, JSON |
| Imported payroll data (until deleted under the contract) | CSV |
| Jobs, job groups, evaluations and pay bands | CSV, JSON |
| Proposals and their status (accepted, modified, rejected) | CSV, JSON |
| Results and remediation plans | CSV |
| Documents created | PDF, DOCX |
| Record of the procedure and list of users | CSV |
The export does not include the software, methodology, templates, security logs or passwords. You will, however, receive the outputs created from them.
Price
Export, switching and erasure are free of charge. If a paid subscription ends before the end of the period, an early termination fee is deducted from the refunded price. The fee equals the price for the remaining part of the period, but not more than the price for 3 months.
Where the data are stored
We store the application's data in data centres in the European Union. The names of jobs and job groups that are processed by artificial intelligence are processed in the USA. Neither pay nor data on specific employees are sent there.
This is a translation; the Czech version prevails.